Nood does not offer returns in the case of change of heart, if the product has been installed, if the colour of the basin/quality of the basin is not agreeable.
It is important to view colour samples prior to your purchase to ensure you are happy with the concrete colours. Nood Co Concrete is a natural material and has some pinholes, colour variation, and is close to the sample colours but never perfect. Colours portrayed in photographs of Nood basins can often be different to the colour delivered. Nood does not offer returns for this scenario.